BLENH E I M | WOOD S T OCK | OXF O R DSHIR E | OX2 0 1PP
T: 01993 8 1 0 500 | F: 019 9 3 8 10560 | E: ESTA T E @BLEN H E IMPA L A CE.C O M | WWW . B LEN H E I M, O R G
JOB DESCRIPTION
Job Title:
Restaurant Assistant
Department:
Catering
Reports to:
Deputy Restaurant Manager and Restaurant Manager
Summary of
role:
As a Restaurant Assistant you will deliver a 5-star service with a clear focus on
standards and presentation of all hospitality areas.
Your positive and proactive nature, driven by your enthusiasm for delighting
our guests, will be valued as you help make their day. You must be able to
deal effectively with varied situations and will need to meet the needs of a
constantly changing audience flow.
Tasks &
Responsibilities:
• Ensure that customers are given a prompt and efficient service and
expectations are consistently exceeded by being visible during service
periods, approachable and quick in fulfilling customer needs.
• Ensure all food and beverages are presented and served in line with
specified standards (eg. conferences, receptions, table service, order
taking)
• Take part in the setup of all tables and required equipment, as well as the
de-rigging and clearing of those
• Take orders and process payment for those
• Ensure Food Safety and Allergen guidelines are followed.
• Work as a team and undertake duties in the restaurant area as requested
to ensure an outstanding service is delivered at all times.
• Promote an inclusive working environment for staff, colleagues, and
customers
• Work with your team to ensure that the unit meets statutory and company
requirements of H&S, Food Safety and environmental legislation and
procedures at all time by using the Food Alert Procedures
• Report all near misses, accidents and incidents within the location to your
supervisor or manager
• Attend all training courses as required.
• Report all broken equipment to the deputy or manager.
• Complete the unit cleaning schedules for the location on each shift
• Adhere to uniform, staff food and break policy.
• Show commitment to company values in all aspects of your role.
• Act as a positive ambassador for the business.
• Respond to any reasonable request from any member of the management
team
Person
Specification:
• Integrity
• Flexibility/Adaptability
• Ability to take direction
• Customer Service Focus
• Sales Ability
• Excellent communication skills
• Hands on and proactive approach
BLENH E I M | WOOD S T OCK | OXF O R DSHIR E | OX2 0 1PP
T: 01993 8 1 0 500 | F: 019 9 3 8 10560 | E: ESTA T E @BLEN H E IMPA L A CE.C O M | WWW . B LEN H E I M, O R G
• Able to work autonomously and in a team
• Passion for food and beverage
• Excellent time management
• Strong organisational skills
Skills &
Experience:
• Experience of working in a restaurant environment
• Resilience to remain focussed
• Excellent interpersonal skills, tact and diplomacy.
• Being a good team player.
• Flexible approach to the role
Our Culture:
At Blenheim, we are passionate about providing an environment for our
employees to develop their skills, try new ways of learning and encouraging
their talents to flourish. Our Blenheim Behaviours are shared by all and are an
important aspect of joining the Blenheim Team.
• Relish a New Challenge Everyday
• Keep Our Promises
• Show Honesty with Kindness
• Share a Sense of Belonging
• Make History
