Job title
Administrative Assistant (Regions)
Reports to
Regional Co-ordinator
Department
Regions
Location
Regions
Grade
1
Main purpose of the job
• To provide secretarial and administrative services to the executive
colleagues of the Region and operate procedures and support
systems for the benefit of NFU colleagues and members.
Reporting Lines
• There are no direct reports for this role
Responsibilities
• To provide secretarial and clerical support services to regional
executive colleagues including:
• Sort and prioritise daily incoming mail.
• Provide support to Regional Executive colleagues as required
• Keep accurate record of diary appointments using Microsoft
Outlook.
• Promptly distribute incoming calls and emails.
• To assist with the monitoring of stocks of stationery.
• To compile and publish a weekly ‘movements sheet’ for colleagues
in the region.
• To distribute information to members via the database and social
media.
• To assist with the booking of meeting rooms for the regional
colleagues including any transport or accommodation
• To be responsible for the regular updating of NFU information, to
include publishing documents on the internet.
• Answer telephone(s) and deal with queries where possible in the
absence of regional executive colleagues.
• Check incoming goods and distribute as appropriate, checking
where possible against orders and reporting missing or damaged
goods.
• Maintain room hire diary for the office and administer bookings for
rooms, catering and equipment.
• To act as a recognised First Aider and Fire Marshal within the
Regional Office, as required.
• This job description will develop to meet the needs of the NFU and
any additional duties will be commensurate with the post holder’s
grade.
• This job description will develop to meet the needs of the NFU,
and any additional duties will be commensurate with the post
holder’s grade.
Knowledge and expertise
• Grade C GCSE English (or equivalent qualification).
• Able to type 45 words per minute.
• Prepared to be trained as a first aider and fire marshal.
• Experience in a secretarial/ administrative role, including typing,
filing, diary management and
• Record keeping.
Communication
• Able to handle telephone enquiries in a pleasant manner, including
• Challenging situations.
• Excellent written and verbal communication skills.
Practical Skills
• Basic computer and keyboard skills.
• Proficient user of Microsoft Office packages (Outlook and Excel)
with the ability to use Word to intermediate level.
Decision making and problem solving
• Able to work under own initiative.
• Able to prioritise own workload and work under pressure.
Responsibility
• To be able to maintain effective filing systems.
Management and Supervision
• N/A
Personality
• To have attention to detail as there may be some repetitive work to
undertake.
• You must be a self-starter.
• Motivated by a job well done.
• Fast learner.
• Able to work flexibly.
• Excellent IT skills.
• Proficient user of PowerPoint.
• A basic understanding of the agricultural industry.
• Experience of working for more than one person.
• Experience of organising meetings.
• Experience of publishing on the internet.
• To have input, searched and retrieved information from a
databases.
• Full current driving licence
Competencies
Core
Competencies
Understanding the NFU
Working Together
Personal Accountability
Communication
1 – Applying
1 – Applying
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Functional Competencies
Member Focus
Analysing and Problem Solving
Planning and Organising
Flexibility
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